Question 1

What is Dewata Tech?

Accepted Answer

Dewata Tech is a Bali-based digital agency specializing in software development, web design, and AI integration. We help businesses of all sizes transform their digital presence with modern, scalable solutions.

Question 2

Where is Dewata Tech based?

Accepted Answer

We're based in Bali, Indonesia, but we serve clients globally. Our team works remotely with clients across Asia, Europe, Australia, and the Americas, ensuring seamless communication regardless of timezone.

Question 3

What industries do you serve?

Accepted Answer

We work across diverse industries including tourism & hospitality, e-commerce, healthcare, education, fintech, real estate, and F&B. Our solutions are tailored to each industry's unique requirements and challenges.

Question 4

How experienced is your team?

Accepted Answer

Our team brings 1+ years of combined experience in software development, web design, and AI. We've successfully delivered several projects for clients ranging from startups to established enterprises.

Question 5

What services does Dewata Tech offer?

Accepted Answer

We offer three core services: Software Development (web & mobile apps, APIs, cloud solutions), Web Agency (responsive websites, e-commerce, CMS), and AI Integration (chatbots, analytics, automation, ML models). Each service is tailored to your specific business needs.

Question 6

Do you build custom solutions or use templates?

Accepted Answer

We primarily build custom solutions tailored to your brand and requirements. However, for budget-conscious projects, we also offer premium template-based solutions that we customize extensively. During consultation, we'll recommend the best approach for your goals and budget.

Question 7

Can you develop mobile applications?

Accepted Answer

Yes! We build cross-platform mobile apps using React Native and Flutter, as well as native apps for iOS and Android. Our mobile solutions include offline support, push notifications, and seamless integration with your existing backend systems.

Question 8

Do you offer AI integration services?

Accepted Answer

Absolutely. We specialize in integrating AI capabilities into existing and new applications, including custom chatbots, intelligent document processing, predictive analytics, recommendation engines, and workflow automation powered by the latest AI models.

Question 9

How does your pricing work?

Accepted Answer

We offer both project-based fixed pricing and flexible retainer packages. Simple websites start from IDR 3 million, while custom applications are scoped individually. We provide transparent quotes after understanding your requirements during a free consultation.

Question 10

What are your payment terms?

Accepted Answer

We typically work with a 50% upfront deposit and 50% upon project completion. For larger projects, we offer milestone-based payments (e.g., 40/30/30) so you pay as we deliver. We accept bank transfer, PayPal, and Wise.

Question 11

Are there any hidden costs?

Accepted Answer

No hidden costs,ever. Our proposals clearly outline everything included. Third-party costs like domain registration, hosting, and premium API subscriptions are listed separately so you know exactly what you're paying for before we start.

Question 12

What is your development process?

Accepted Answer

We follow an agile methodology: Discovery & Planning, Design & Prototyping, Development, Testing & QA, Deployment, and Ongoing Support. You'll have regular check-ins and demos throughout the process.

Question 13

How long does a typical project take?

Accepted Answer

Project timelines vary based on complexity. A simple website takes 2-3 weeks, a multi-page web application 4-8 weeks, and enterprise solutions 3-6 months. We'll provide a detailed timeline during our free consultation.

Question 14

How do you handle communication during a project?

Accepted Answer

We use WhatsApp for quick updates and day-to-day communication, plus weekly video calls for progress reviews. You'll also get access to a project dashboard where you can track milestones, leave feedback, and view deliverables in real time.

Question 15

How many revisions are included?

Accepted Answer

All our packages include at least 2 rounds of design revisions and 1 round of development revisions. Additional revisions are available at a reasonable hourly rate. We find that clear upfront planning keeps revisions minimal.

Question 16

Can you work with our existing tech stack?

Accepted Answer

Absolutely. We're proficient in a wide range of technologies including React, Next.js, Vue.js, Node.js, Python, Go, and more. We can integrate with your existing systems or recommend the best stack for your project.

Question 17

Do you offer ongoing support after launch?

Accepted Answer

Yes! All our plans include post-launch support. We offer maintenance packages for bug fixes, security updates, performance monitoring, and feature additions. Enterprise clients get priority support with SLA guarantees.

Question 18

How do we get started?

Accepted Answer

Simply reach out via WhatsApp or our contact page for a free consultation. We'll discuss your project requirements, timeline, and budget, then provide a detailed proposal with a clear roadmap.

Frequently Asked Questions

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Frequently Asked Questions

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